Terms of Service

1. Introduction

Welcome to futurebridge AG ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website at futurebridge.world and our subscription revenue forecasting guides and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Acceptance of Terms

By accessing, browsing, or using our website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and futurebridge AG.

If you are using our Services on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms, and your acceptance of these Terms will be treated as acceptance by that organisation.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

3. Description of Services

futurebridge provides comprehensive subscription revenue forecasting guides, methodologies, and consulting services designed for e-commerce businesses. Our Services include:

• Revenue modelling and prediction guides
• Customer lifecycle analytics methodologies
• Churn analysis and prevention strategies
• Strategic planning and optimisation frameworks
• Implementation support and documentation
• Consulting and advisory services

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.

4. User Obligations

When using our Services, you agree to:

• Provide accurate, current, and complete information
• Maintain the security and confidentiality of your account credentials
• Use the Services only for lawful purposes and in accordance with these Terms
• Respect the intellectual property rights of futurebridge and others
• Not attempt to gain unauthorised access to our systems or networks
• Not use the Services to transmit harmful, offensive, or illegal content
• Not reverse engineer, decompile, or attempt to extract source code from our Services
• Comply with all applicable laws and regulations

You are responsible for all activities that occur under your account and for maintaining the confidentiality of your account information.

We reserve the right to suspend or terminate your access to our Services if you violate these Terms or engage in any conduct that we deem inappropriate or harmful to our business or other users.

5. Payment and Billing

Certain Services may require payment. By purchasing our Services, you agree to pay all applicable fees and charges. Payment terms will be specified at the time of purchase and may include:

• One-time payments for individual guides or services
• Subscription fees for ongoing services or support
• Consulting fees based on agreed hourly or project rates

All fees are exclusive of taxes, duties, and other governmental charges, which you are responsible for paying. Prices are subject to change with reasonable notice.

Refunds may be available in accordance with our refund policy, which will be communicated at the time of purchase.

6. Intellectual Property

All content, materials, and intellectual property rights in our Services, including but not limited to text, graphics, logos, images, software, methodologies, and documentation, are owned by or licensed to futurebridge AG and are protected by copyright, trademark, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable licence to access and use our Services for your internal business purposes. This licence does not permit you to:

• Reproduce, distribute, or publicly display our content without permission
• Create derivative works based on our methodologies or materials
• Use our intellectual property for commercial purposes outside the intended scope
• Remove or alter any copyright, trademark, or other proprietary notices

Any feedback, suggestions, or improvements you provide regarding our Services may be used by futurebridge without compensation or attribution.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

You are responsible for ensuring that any data you provide to us is accurate and that you have the necessary rights and consents to share such data with us.

8. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, futurebridge disclaims all warranties, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties regarding the accuracy, reliability, or completeness of our Services
• Warranties that our Services will be uninterrupted, secure, or error-free
• Warranties regarding the results or outcomes from using our Services

While we strive to provide accurate and helpful forecasting guidance, we do not guarantee specific business results or outcomes from implementing our methodologies.

You acknowledge that your use of our Services is at your own risk and that you are solely responsible for any decisions made based on our guidance or recommendations.

9. Limitation of Liability

To the fullest extent permitted by applicable law, futurebridge AG, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption or downtime
• Cost of substitute goods or services
• Damage to reputation or goodwill

Our total liability for any claims arising out of or relating to these Terms or our Services shall not exceed the amount you have paid to futurebridge in the twelve (12) months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you to the extent prohibited by applicable law.

10. Indemnification

You agree to indemnify, defend, and hold harmless futurebridge AG and its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use or misuse of our Services
• Your violation of these Terms or applicable laws
• Your infringement of any third-party rights
• Any content or information you provide to us

This indemnification obligation shall survive the termination of these Terms and your use of our Services.

11. Governing Law

These Terms and any disputes arising out of or relating to these Terms or our Services shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law principles.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of Germany, and you hereby consent to the personal jurisdiction and venue of such courts.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Termination

These Terms remain in effect until terminated by either party. You may terminate your agreement with us at any time by discontinuing your use of our Services.

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Non-payment of fees
• Fraudulent or illegal activity
• Violation of applicable laws or regulations

Upon termination, your right to use our Services will cease immediately, but the following sections shall survive: Intellectual Property, Limitation of Liability, Indemnification, and Governing Law.

Termination does not relieve you of any obligations to pay fees incurred prior to termination.

13. Force Majeure

futurebridge shall not be liable for any failure or delay in performance under these Terms which is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, governmental actions, or technical failures.

14. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific Services, constitute the entire agreement between you and futurebridge AG regarding the use of our Services and supersede all prior agreements and understandings.

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

15. Contact Information

If you have any questions about these Terms or our Services, please contact us: